Vol. 7 No. 2 (2010)

View Vol. 7 No. 2 (2010)
Published: 2010-08-26

Contents

Articles

  • Economic Analyses for the Evaluation of is Projects

    Ziya Ulukan, Can Ucuncuoglu
    233-260
    DOI: https://doi.org/10.4301/s1807-17752010000200001

  • M-Learning (Mobile Learning) in Practice: A Training Experience with IT Professionals

    Amarolinda Zanela Saccol, Nicolau Reinhard, Jorge Luis Victória Barbosa, Eliane Schlemmer
    261-280
    DOI: https://doi.org/10.4301/s1807-17752010000200002

  • A Comparison of ERP-Success Measurement Approaches

    Stephan A. Kronbichler, Herwig Ostermann, Roland Staudinger
    281-310
    DOI: https://doi.org/10.4301/s1807-17752010000200003

  • Agile Governance in Information and Communication Technologies: Shifting Paradigms

    Alexandre José Henrique de Oliveira Luna, Cleyverson Pereira Costa, Hermano Perrelli de Moura, Magdala de Araújo Novaes, César A. D. C. do Nascimento
    311-334
    DOI: https://doi.org/10.4301/s1807-17752010000200004

  • The Influence of Technology on the Performance of Brazilian Call Centers

    Paulo Roberto Gião, Felipe Mendes Borini, Moacir de Miranda Oliveira Júnior
    335-352
    DOI: https://doi.org/10.4301/s1807-17752010000200005

  • Evaluation of the Globo.com Portal Efficiency: A Case Study in Light of the Fuzzy Set Theory

    Jesus Domech More, Luciana Fagundes Mattoso, Joyce Gonçalves Altaf, Geraldo Bonorino Xexéo
    353-374
    DOI: https://doi.org/10.4301/s1807-17752010000200006

  • Electronic Governance Index of Brazilian States (2009): Within the Executive Branch

    Gilmar Ribeiro de Mello, Valmor Slomski
    375-408
    DOI: https://doi.org/10.4301/s1807-17752010000200007

  • The Knowledge Management for Best Practices Sharing in a Database at the Tribunal Regional Federal da Primeira Região

    Márcia Mazo Santos de Miranda, Eduardo Amadeu Dutra Moresi
    409-432
    DOI: https://doi.org/10.4301/s1807-17752010000200008

  • The Practice of Knowledge Management in a Rentail Familiar Company in Minas Gerais (MG): A Case Study

    Érica Norimar Pacheco Ramos, Diogo Henrique Helal
    433-452
    DOI: https://doi.org/10.4301/s1807-17752010000200009

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