The Knowledge Management for Best Practices Sharing in a Database at the Tribunal Regional Federal da Primeira Região

Márcia Mazo Santos de Miranda, Eduardo Amadeu Dutra Moresi

Resumo


A quick, effective and powerful alternative for knowledge management is the systematic sharing of best practices. This study identified in the literature recommendations for structuring a best practices database and summarized the benefits of its deployment to the Tribunal Regional Federal da Primeira Região TRF - 1ª Região. A It was conducted a quantitative research was then carried out, with the distribuition of where questionnaires were distributed to federal judges of the TRF- 1ª Região, which was divided into 4 parts: magistrate profile, flow of knowledge / information, internal environment, organizational facilitator. As a result, we identified the need to have a best practices database in the Institution for the organizational knowledge identification, transfer and sharing. The conclusion presents recommendations for the development of the database and highlights its importance for knowledge management in an organization.

Palavras-chave


Knowledge management; Organizational Memory; Best practices; Database

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