IMPLEMENTATION OF ERP SYSTEMS: TECNOLOGY AND PEOPLE IN SAP R/3 IMPLEMENTATION

Autores

  • Renata Gomes de Jesus Universidade Federal do Espirito Santo
  • Marilene Olivier Ferreira de Oliveira Universidade Federal do Espírito Santo

Resumo

The objective of this study is to verify if there are influences on subjective aspects of the organizational actors involved in an ERP system implementation. With this purpose, a case study in a food company located in Vila Velha, Espírito Santo was carried out. The implementation of the SAP R/3 ERP system was initiated in 1999. The data was collected by documentary research and 19 semi-structured interviews. The theoretical discussion analyzes the implementation of the ERP systems under the perspective of the system concept, considering the technological change not only under the perspective of the technology, but also of the organizational structure and people. The conclusion proved that, in the case studied, there was a significant influence of the individuals in the result of the implementation.

Biografia do Autor

Renata Gomes de Jesus, Universidade Federal do Espirito Santo

Universidade Federal do Espírito Santo (UFES) Departamento de Engenharia e Ciências Exatas (DECE), Centro Universitário do Norte do Espírito Santo (CEUNES). Endereço: Rua Humberto de Almeida Francklin, 257 Bairro Universitário, CEP 29.933-415, São Mateus – ES E-mail: renatajesus@ceunes.ufes.br

Marilene Olivier Ferreira de Oliveira, Universidade Federal do Espírito Santo

Universidade Federal do Espírito Santo, Centro de Ciências Jurídicas e Econômicas, Departamento de Administração. Av. Fernando Ferrari s/n - Campus Goiabeiras, Goiabeiras CEP:29060-900 - Vitória, ES

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Publicado

2007-01-10

Como Citar

Gomes de Jesus, R., & Olivier Ferreira de Oliveira, M. (2007). IMPLEMENTATION OF ERP SYSTEMS: TECNOLOGY AND PEOPLE IN SAP R/3 IMPLEMENTATION. Journal of Information Systems and Technology Management, 3(3), p. 315–330. Recuperado de https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752006000300004

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