Alignment Between the Strategic Business Plan and the Plan of Information Technology at Companies: the Comparative Analysis Through the Maturity Level and Critical Success Factors

Autores/as

  • Mauri Leodir Löbler Universidade Federal de Santa Maria
  • Debora Bobsin Universidade Luterana do Brasil
  • Monize Sâmara Visentini Faculdade Palotina

Resumen

Com o crescente uso da Tecnologia da Informação (TI) nas organizações, torna-se necessário estudar o alinhamento estratégico entre o Plano Estratégico de Tecnologia de Informação (PETI) e o Plano Estratégico de Negócio (PEN), além de entender que fatores explicam o nível desse alinhamento. Assim, objetivou-se verificar o nível de maturidade existente entre estes planos e identificar os Fatores Críticos de Sucesso (FCS) que favorecem o seu alinhamento. Os resultados da análise de duas empresas da região sul, uma de grande e outra de pequeno porte, apresentaram diferentes níveis de alinhamento estratégico entre PEN e PETI, tendo a primeira um alinhamento de nível 5, e a segunda de nível 3. Através do diagnóstico dos FCS, identificou-se divergências quanto à valorização do conhecimento do negócio pelo gerente de SI; criatividade da área de SI no uso estratégico da TI; conhecimento dos objetivos e metas do negócio pelo gerente de SI. Palavras-chave: alinhamento estratégico, Plano Estratégico de Tecnologia de Informação, Plano Estratégico de Negócio, Fatores Críticos de Sucesso.

Descargas

Publicado

2008-09-17

Cómo citar

Löbler, M. L., Bobsin, D., & Visentini, M. S. (2008). Alignment Between the Strategic Business Plan and the Plan of Information Technology at Companies: the Comparative Analysis Through the Maturity Level and Critical Success Factors. JISTEM Journal of Information Systems and Technology Management, 5(1), 37–60. Recuperado a partir de https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752008000100003

Número

Vol. 5 Núm. 1 (2008)

Sección

Articles

Licencia

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