Analysis of the Resistance Factors Influencing the Implementation of Information Systems in an Electronics Manufacturing Plant

Authors

  • Marcelo Marques de Oliveira Universidade Metodista de Piracicaba
  • Mateus Canniatti Ponchio Escola Superior de Propaganda e Marketing (SP)
  • Mario Sacomano Neto Universidade Metodista de Piracicaba
  • Nadia Kassouf Pizzinatto Universidade Nove de Julho

DOI:

https://doi.org/10.4301/s1807-17752009000300007

Keywords:

technology acceptance, information system, implementation, user resistance

Abstract

The objective of this paper is to analyze the resistance factors experienced by employees of an electronics manufacturing plant located in the region of Campinas (SP), following the implementation of an information technology (IT) project. The substantive contribution to literature that this paper offers consists of the description of relationships among resistance factors and firm characteristics in order to support propositions of approaches that could ease acceptance to new information systems, thus reducing employee’s resistance. Results suggest that a set of factors, such as management of the employee’s expectations and perception of power redistribution, are positively related to resistance to its acceptance. In the final section, recommendations for future research are presented.

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Published

2010-01-02

How to Cite

Oliveira, M. M. de, Ponchio, M. C., Sacomano Neto, M., & Pizzinatto, N. K. (2010). Analysis of the Resistance Factors Influencing the Implementation of Information Systems in an Electronics Manufacturing Plant. Journal of Information Systems and Technology Management, 6(3), 507–524. https://doi.org/10.4301/s1807-17752009000300007

Issue

Vol. 6 No. 3 (2009)

Section

Articles

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