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Found 9 items.

  • Information systems and organizational memory: a literature review

    Victor Freitas de Azeredo Barros, Isabel Ramos, Gilberto Perez
    45-64
    2015-04-29
    DOI: https://doi.org/10.4301/S1807-17752015000100003

  • Impacts of a Relationship Model on Informational Technology Governance: an Analysis of Managerial Perceptions in Brazil

    Adriano Weber Scheeren, Joaquim Rubens Fontes Filho, Elaine Maria Tavares Rodrigues
    621-642
    2013-12-27
    DOI: https://doi.org/10.4301/s1807-17752013000300009

  • Value Creation from Organizational Project Management: A Case Study in a Government Agency

    Warlei Agnelo De Oliveira, cristiana fernandes de muylder
    497-514
    2012-12-21
    DOI: https://doi.org/10.4301/s1807-17752012000300004

  • CRM as a Support for Knowledge Management and Customer Relationship

    Silvana Toriani, Maria Terezinha Angeloni
    87-108
    2011-05-13
    DOI: https://doi.org/10.4301/s1807-17752011000100005

  • Regulation Misunderstanding: Convergence Complexity Providing Failures in Telecommunication Services Costs

    Emilio Jose Montero Arruda Filho
    111-127
    2017-06-08
    DOI: https://doi.org/10.4301/S1807-17752017000100006

  • The Influence of Technology on the Performance of Brazilian Call Centers

    Paulo Roberto Gião, Felipe Mendes Borini, Moacir de Miranda Oliveira Júnior
    335-352
    2010-08-26
    DOI: https://doi.org/10.4301/s1807-17752010000200005

  • Managing IT as a Business: the Lutchen’s Gap in the 100 Top Organizations Based in Brazil

    Sergio Alexandre Simões, Leonel Cezar Rodrigues, Emerson Antonio Maccari, Mauricio Fernandes Pereira
    717-748
    2011-12-28
    DOI: https://doi.org/10.4301/s1807-17752011000300010

  • The Practice of Knowledge Management in a Rentail Familiar Company in Minas Gerais (MG): A Case Study

    Érica Norimar Pacheco Ramos, Diogo Henrique Helal
    433-452
    2010-08-26
    DOI: https://doi.org/10.4301/s1807-17752010000200009

  • Competitive advantage of a franchisee in the software market: the case of Totvs

    Joelson Obregão Matoso, Gustavo Abib
    627-646
    2015-12-30
    DOI: https://doi.org/10.4301/S1807-17752015000300007
1 - 9 of 9 items