Vol 8, No 1 (2011)

Table of Contents

Contents

Cover
 
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Contents
 
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1-2
Expediente
 
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Editorial

Editorial
 
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Articles

The Development of an Enterprise Resource Planning System (ERP) for a Research and Technology Institute: The Case of the Nuclear and Energy Research Institute -Ipen
Willy Hoppe de Souza, Adriano Giardino, Maria Aparecida H Trezza
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5-24
Business Intelligence (BI) Implementation from the Perspective of Individual Change
Maria Amélia de Mesquita Fetzner, Henrique Freitas
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25-50
A Vision of Orkut´S Users: Studying this Phenomenon Through Cognitive Absorption
Mauri Leodir Löbler, Monize Sâmara Visentini, Vania de Fátima Barros Estivalete
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51-72
DATA INFORMATION SYSTEM TO PROMOTE THE ORGANIZATION DATA OF COLLECTIONS – MODELING CONSIDERATIONS BY THE UNIFIED MODELIGN LANGUAGE (UML)Data Information System to Promote the Organization Data of Collections – Modeling Considerations by the Unified M
Eduardo Batista de Moraes Barbosa, Galeno José de Sena
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73-86
CRM as a Support for Knowledge Management and Customer Relationship
Silvana Toriani, Maria Terezinha Angeloni
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87-108
Evaluation of Perceived Quality of the Website of an Online Bookstore: an Empirical Application of the Barnes and Vidgen Model
Ueliton da Costa Leonidio, Roberto Marcos da Silva Montezano, Frederico A. de Carvalho
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109-130
Hospital Information Systems: A Study of Electronic Patient Records
Pedro Luiz Cortês, Eliana Golfette de Paula Cortês
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131-154
Use and Development of Health Information Systems: The Experience of an Organizational Unit Responsible for the Technological Services at a Public Hospital
Sonia Valle W. Borges de Oliveira, Cristiane Sonia Arroyo, Marcio Mattos Borges de Oliveira, Alessandra Henriques Ferreira
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155-178
Teach-Me: Implementation of Mobile Environments to the Teach - Learning Process
Luis Eduardo Pérez Peregrino, Adriana Maritza Matallana, Frey Rodríguez Pérez, Alejandro Moreno Pinilla, Jhon Herrera Cubides
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179-212
Gestão do Conhecimento em Transnacionais: O Ambiente Organizacional como Instrumento Disseminador
Julio Araujo Carneiro da Cunha, Cesar Akira Yokomizo, Gustavo de Almeida Capellini
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213-236
Controles de Governança de Tecnologia da Informação para a Terceirização de Processos de Negócio: Uma Proposta a Partir do Cobit
Edimara Mezzomo Luciano, Mauricio Gregianin Testa
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237-262

Events

8º CONTECSI
 
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263

Information

SUBMISSÃO DE ARTIGOS / CONTRIBUTIONS
 
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264-265