De Sordi JO, Spelta AG. BUSINESS PROCESS MANAGEMENT SYSTEMS TECHNOLOGY COMPONENTS ANALYSIS. JISTEM USP [Internet]. 2007 May 25 [cited 2025 Sep. 4];4(1):p. 71-94. Available from: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752007000100004