Chulkov, Dmitriy V. “On the Role of Switching Costs and Decision Reversibility in Information Technology Adoption and Investment”. Journal of Information Systems and Technology Management 14, no. 3 (January 19, 2018): 309–321. Accessed March 12, 2025. https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752017000300001.