Riccio, Edson Luiz, Marici Cristine Gramacho Sakata, and Nelma Terezinha Zubek Valente. 2011. “Resultados Do 8º. CONTECSI - International Conference on Information Systems and Technology Management”. Journal of Information Systems and Technology Management 8 (2):471-507. https://doi.org/10.4301/s1807-17752011000200012.