ARRUDA FILHO, Emilio Jose Montero. Regulation Misunderstanding: Convergence Complexity Providing Failures in Telecommunication Services Costs. Journal of Information Systems and Technology Management, [S. l.], v. 14, n. 1, p. 111–127, 2017. DOI: 10.4301/S1807-17752017000100006. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%25S1807-17752017000100007. Acesso em: 30 jul. 2025.