ARAUJO, Marcelo Henrique de; REINHARD, Nicolau. CATEGORIZATION OF BRAZILIAN INTERNET USERS AND ITS IMPACTS ON THE USE OF ELECTRONIC GOVERNMENT SERVICES. Journal of Information Systems and Technology Management, [S. l.], v. 13, n. 2, p. 241–254, 2016. DOI: 10.4301/S1807-17752016000200005. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%25S1807-17752016000200005. Acesso em: 11 jul. 2025.