RICCIO, Edson Luiz. Events. Journal of Information Systems and Technology Management, [S. l.], v. 11, n. 3, p. 735, 2014. DOI: 10.4301/2582. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/2582. Acesso em: 9 jul. 2025.