RICCIO, Edson Luiz. CALL TO 4TH CONTECSI. Journal of Information Systems and Technology Management, [S. l.], v. 4, n. 1, p. p. 109, 2007. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/77. Acesso em: 30 jul. 2025.