HEINDRICKSON, Gelson; SANTOS JR., Carlos Denner. Information Technology Governance in Public Organizations: How Perceived Effectiveness Relates to Three Classical Mechanisms. Journal of Information Systems and Technology Management, [S. l.], v. 11, n. 2, p. 297–326, 2014. DOI: 10.4301/s1807-17752014000200005. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752014000200005. Acesso em: 11 jul. 2025.