TONELLI, Adriano Olímpio; BERMEJO, Paulo Henrique de Souza; ZAMBALDE, André Luiz. Using the BSC For Strategic Planning of IT (Information Technology) in Brazilian Organizations. Journal of Information Systems and Technology Management, [S. l.], v. 11, n. 2, p. 361–378, 2014. DOI: 10.4301/s1807-17752014000200008. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752014000200008. Acesso em: 13 jul. 2025.