LUIZ RICCIO, Edson. CALL TO 4TH CONTECSI. Journal of Information Systems and Technology Management, [S. l.], v. 3, n. 2, p. p. 257, 2006. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/54. Acesso em: 15 aug. 2025.