LUIZ RICCIO, Edson; GRAMACHO SAKATA, Marici. 3RD CONTECSI RESULT REPORT. Journal of Information Systems and Technology Management, [S. l.], v. 3, n. 2, p. p. 225–255, 2006. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752006000200008. Acesso em: 14 mar. 2025.