LUIZ RICCIO, Edson. CALL TO 3RD CONTECSI. Journal of Information Systems and Technology Management, [S. l.], v. 2, n. 3, p. p. 312, 2006. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/49. Acesso em: 14 oct. 2025.