ROSES, Luís Kalb. Antecedents of End-User Satisfaction with an ERP System in a Transnational Bank. Journal of Information Systems and Technology Management, [S. l.], v. 8, n. 2, p. 389–406, 2011. DOI: 10.4301/s1807-17752011000200007. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752011000200007. Acesso em: 15 aug. 2025.