LUIZ RICCIO, Edson; GRAMACHO SAKATA, Marici; FERREIRA LEITÃO AZEVEDO, Renato; TEREZINHA ZUBEK VALENTE, Nelma. 2ND CONTECSI RESULT REPORT. Journal of Information Systems and Technology Management, [S. l.], v. 2, n. 2, p. p. 205–219, 2006. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/46. Acesso em: 15 aug. 2025.