LUIZ RICCIO, Edson. CALL TO 2ND CONTECSI. Journal of Information Systems and Technology Management, [S. l.], v. 1, n. 1, p. p. 126, 2006. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/42. Acesso em: 15 oct. 2025.