MACAGNAN, Clea Beatriz; LINDEMANN, Almir. Administration of the Information and the Process of Bank Negotiation. Journal of Information Systems and Technology Management, [S. l.], v. 6, n. 1, p. 93–110, 2009. DOI: 10.4301/s1807-17752009000100005. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752009000100005. Acesso em: 31 may. 2025.