QUINTERO, José Melchor Medina; PEDROCHE, Esther García; RAMOS, María Isabel de la Garza. Influence of the Implementation Factors in the Information Systems Quality for the User Satisfaction. Journal of Information Systems and Technology Management, [S. l.], v. 6, n. 1, p. 25–44, 2009. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752009000100002. Acesso em: 31 jul. 2025.