O'LEARY, Danielle A.; KIEL, Joan M. Understanding the Organizational Barriers of Promoting Electronic Delivery Options in the United States Health Care System: An Insurer’s Perspective. Journal of Information Systems and Technology Management, [S. l.], v. 16, n. 1, 2019. DOI: 10.4301/S1807-1775201916003. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/3070. Acesso em: 1 jun. 2025.