BRAZ FERREIRA, Luciene; SARAIVA MARTINS RAMOS, Anatália. Information Technology: Commodity or Strategical Tool?. Journal of Information Systems and Technology Management, [S. l.], v. 2, n. 1, p. p. 68–79, 2006. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752005000100005. Acesso em: 9 jul. 2025.