MORENO, Valter; CAVAZOTTE, Flávia; DE FARIAS, Eduardo. Career and Work Relations in the Information Technology Service Industry: the Perspectives of IT Professionals and Their Managers. Journal of Information Systems and Technology Management, [S. l.], v. 6, n. 3, p. 437–462, 2010. DOI: 10.4301/s1807-17752009000300004. Disponível em: https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752009000300004. Acesso em: 11 jul. 2025.