Salgado Junior, A. P., Novi, J. C., Pacagnella Junior, A. C., & Oliveira, M. M. B. de. (2011). E-Scm and Inventory Management: A Study of Multiple Cases in a Segment of the Department Store Chain. Journal of Information Systems and Technology Management, 8(2), 367–388. https://doi.org/10.4301/s1807-17752011000200006