Scharf, E. R., & Soriano-Sierra, E. J. (2008). KNOWLEDGE MANAGEMENT AND THE PERCEIVED VALUE: A SUSTAINABLE COMPETITIVE STRATEGY FOR THE KNOWLEDGE Knowledge Management and the Perceived Value: a Sustainable Competitive Strategy for the Knowledge ERA. Journal of Information Systems and Technology Management, 5(1), 87–108. Retrieved from https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752008000100005