Information Technology Governance in Public Organizations: Identifying mechanisms that meet its goals while respecting principles

Authors

  • Guilherme Costa Wiedenhöft Pontifical Catholic University of Rio Grande do Sul (PUCRS, Brazil)
  • Edimara Mezzomo Luciano Pontifical Catholic University of Rio Grande do Sul (PUCRS, Brazil)
  • Odirlei Antonio Magnagnagno Pontifical Catholic University of Rio Grande do Sul (PUCRS, Brazil)

DOI:

https://doi.org/10.4301/S1807-17752017000100004

Keywords:

Information and Technology Governance, IT Governance Mechanisms, Public Organizations, Survey

Abstract

The purpose of this article is to identify and validate a list of mechanisms that can meet the objectives and principles of IT Governance (ITG) in public organizations. These mechanisms can be useful to public organizations when implementing their ITG model. ITG mechanisms are a key part of an ITG model because high-level definitions (principles and objectives) are operationalized through them. This exploratory and descriptive cross-sectional research used qualitative and quantitative data. Data were collected in a literature review, structured interviews with ITG professionals and a survey with IT and Business Managers who belong to a network of managers, which is one of the main instances to discuss the ITG model. The results are a preliminary list of mechanisms identified through qualitative data and a final list of mechanisms validated through quantitative data. The focus is on public organizations because the necessity of an ITG model as a better means to govern the electronic services adoption in order to increase the public value to society.

Author Biographies

Guilherme Costa Wiedenhöft, Pontifical Catholic University of Rio Grande do Sul (PUCRS, Brazil)

Assistant Professor in the School of Informatics at Pontifical Catholic University of Rio Grande do Sul (PUCRS, Brazil). He holds a Master and a PhD. from the Graduation Program in Business Administration at PUCRS. He holds a bachelor’s degree in Information Technology Management at the same University. He works as reviewer to ECIS, AMCIS, CONF-IRM and also to several Brazilian conferences and journals. His research interests include Information Technology Governance in private and public organizations, especially trough the lens of culture and organizational behavior.

Edimara Mezzomo Luciano, Pontifical Catholic University of Rio Grande do Sul (PUCRS, Brazil)

MIS Professor and Head of the IT Management and Governance Research Group at Pontifical Catholic University of Rio Grande do Sul (PUCRS, Brazil). She holds a PhD. from Federal University of Rio Grande do Sul (Brazil). Visiting Research Scholar in the IS and Innovation Research Group at the LSE (UK), AMCIS IT Governance and Architecture Minitrack Co-Chair, CONF-IRM ICT Management and Governance Track Co-Chair, ECIS IT Governance and Business-IT Alignment Track Associate Editor, and MIS Program Co-Chair at the main Brazilian Conference on Administration. Her research interests include IT Governance, Electronic Governance and Open Government.

Odirlei Antonio Magnagnagno, Pontifical Catholic University of Rio Grande do Sul (PUCRS, Brazil)

Master and a PhD candidate in Business Administration at Pontifical Catholic University of Rio Grande do Sul. Assistant Professor at "Centro Universitário FAG" and "Faculdade Dom Bosco Cascavel-Pr". Ministers the subjects of Information System and Information technology. He works as reviewer member at Centro Universitário FAG's committee for human research ethics. His research interests include Information Technology Governance from the perspective of privacy, as well as studies of corruption.

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Published

2017-06-08

How to Cite

Wiedenhöft, G. C., Luciano, E. M., & Magnagnagno, O. A. (2017). Information Technology Governance in Public Organizations: Identifying mechanisms that meet its goals while respecting principles. Journal of Information Systems and Technology Management, 14(1), 69–87. https://doi.org/10.4301/S1807-17752017000100004

Issue

Vol. 14 No. 1 (2017)

Section

Articles

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