Organizational impacts of the electronic processing system of the brazilian superior tribunal of justice

Abstract

This paper presents a study on the social and organizational impacts of the Electronic Processing System (EPS) implemented in 2008 by the Brazilian Superior Tribunal of Justice (STJ). This system is part of a wider transformation process involving the implementation of a new management model at the STJ. The theoretical framework is based on the Technology Enactment Theory and other studies on the role of technological innovations in public organizations (Fountain, 2005; Freitas, 2012). The main goal of the research is to identify the most significant factors facilitating or inhibiting the innovation adoption. Results show different impacts of the EPS on professional groups and organizations. Political, cultural and economic aspects influence stakeholders’ perceptions of the innovation, including its sustainability, time and costs savings that impact the rate of adoption and the realization of benefits both to users and the organization investing in its development.