ERP Systems Implementation in Complex Organizations

Authors

  • Rafaela Mantovani Fontana
  • Alfredo Iarozinski Neto

DOI:

https://doi.org/10.4301/s1807-17752009000100004

Abstract

ERP (Enterprise Resource Planning) systems implementation is a great organizational change, which many times does not reach the desired results. This paper proposes to help understand this implementation, considering that the knowledge of change and evolution processes in organizations may lead to other aspects to be considered, assisting in the identification of the most appropriate actions, restrictions and items that may help sustain the change. It proposes a complex organizational reference model to contribute understanding of the implementation process. Research results show that the concepts proposed in this model – subsystems, emergence, behavior attractors and complexity limits – apply to organizations and contribute to the understanding of the changes triggered by an ERP system implementation. Among other contributions, this work shows the importance of potential generation for change, the relationship among the behavior attractor and competitive advantages gained, and organizational systems maturity considerations.

Author Biographies

Rafaela Mantovani Fontana

Rafaela Mantovani Fontana, Professora do Curso de Tecnologia em Sistemas de Informação da Universidade Federal do Paraná (UFPR) Rua Dr. Alcides Vieira Arcoverde, 1225 Jardim das Américas CEP 81520-260, Curitiba, Paraná – Brazil Fone/Fax: (41) 3361-4918, E-mail: rafaela.fontana@ufpr.br

Alfredo Iarozinski Neto

Alfredo Iarozinski Neto, Professor da UTFPR - Universidade Tecnológica Federal do Paraná Av. Sete de Setembro, 3165 Rebouças – Curitiba – Paraná CEP 80230-080 Ponta Grossa-PR E-Mail: alfredo.iarozinski@gmail.com

Downloads

Published

2009-07-03

How to Cite

Fontana, R. M., & Neto, A. I. (2009). ERP Systems Implementation in Complex Organizations. Journal of Information Systems and Technology Management, 6(1), 61–92. https://doi.org/10.4301/s1807-17752009000100004

Issue

Vol. 6 No. 1 (2009)

Section

Articles

License

Terms and Conditions The articles are author's responsibility. The publisher allows the author(s) to hold the copyright without restrictions and to retain publishing rights without restrictions. When submitting an article to JISTEM, authors are responsible for acknowledge and list any conflict of interest and financial support that may have influenced on the research results. Authors are required to sign an official copyright form. CC licensing You are free to: Share — copy and redistribute the material in any medium or format Adapt — remix, transform, and build upon the material for any purpose, even commercially. The licensor cannot revoke these freedoms as long as you follow the license terms. Under the following terms: Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits. Notices: You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation. No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material. The aim of the Directory of Open Access Journals is to increase the visibility and ease of use of open access scientific and scholarly journals thereby promoting their increased usage and impact. The articles have free availability on the public internet, permitting any users to read, download, copy, distribute, print, search, or link to the full texts of these articles Creative Commons License http://creativecommons.org/licenses/by/4.0/ Al papers are licensed under a Creative Commons Attribution 4.0 International License. Journal's policy of screening for plagiarism: Plagiarism is strictly forbidden, and by submitting the article for publication the authors agree that the publishers have the legal right to take appropriate action against the authors, if plagiarism or fabricated information is discovered.