Socio-Technical Management of Software Testing in Information Systems Projects

Authors

  • Mauro Tosetto Universidade Federal da Paraíba
  • Carlo Gabriel Porto Bellini Universidade Federal da Paraíba

DOI:

https://doi.org/10.4301/s1807-17752008000200007

Abstract

Na indústria brasileira de desenvolvimento de software para sistemas de informações, observa-se sensibilidade das empresas quanto à necessária melhoria contínua na qualidade do processo produtivo. Uma das formas de tratar a qualidade do desenvolvimento de software – na expectativa de alinhar os processos de negócio do cliente às rotinas computacionalmente programadas no sistema de informações – dá-se por meio do teste de software. O teste de software busca institucionalizar práticas de gestão de projetos e desenvolvimento de produtos de software, com o objetivo de localizar os problemas – e não garantir a sua inexistência. A partir de uma perspectiva sociotécnica e dos modelos teóricos SET (gerencial) e ST-TS (processual) desenvolvidos nesta pesquisa para um melhor entendimento e orientação das atividades de teste, entrevistas em profundidade com dez especialistas em qualidade e teste de software permitiram a identificação e validação de categorias analíticas que mediam a relação entre fatores desses dois modelos, disto derivando-se o modelo organizacional VAST para auxiliar gestores, desenvolvedores e clientes em projetos de software para sistemas de informações empresariais.

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Published

2008-12-06

How to Cite

Tosetto, M., & Bellini, C. G. P. (2008). Socio-Technical Management of Software Testing in Information Systems Projects. Journal of Information Systems and Technology Management, 5(2), 325–346. https://doi.org/10.4301/s1807-17752008000200007

Issue

Vol. 5 No. 2 (2008)

Section

Articles

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