CRITICAL SUCCESS FACTORS IN THE SOFTWARE INDUSTRY AND THEIR RELATION WITH STRATEGIC BUSINESS ORIENTATION: AN EMPIRICAL-EXPLORATORY STUDY

Authors

  • Dora Luz González Bañales
  • Manuel Rodenes Adam

Abstract

This article presents the results of an empirical-exploratory study applied to companies of the Software Industry (IndSw) sector. One of the objectives pursued was to know the Critical Success Factors (CSF) of the SWInd and their relation with the business strategic orientation. The CSF identified and analyzed were: Government Support, Human Capital, Marketing, Quality and Innovation. The research results reveal that it is possible to identify the existence of at least two main groups of strategic orientation (cost and differentiation) within this sector. The analysis of the relation between business strategic orientation and the CSF emphasizes the following CSF: Human Capital, Quality and Innovation, the remaining factors present a little significant relation. The empirical study was made through multivariate analysis techniques. The analysis of results is based on data collected through the application of a web survey (Internet) to Mexican software companies. The survey was applied in July 2005.

Author Biographies

Dora Luz González Bañales

Master en Administración de Sistemas de Información por el Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM), México, profesora del Departamento de Sistemas y Computación, Instituto Tecnológico de Durango, México. Doctorando de la Universidad Politécnica de Valencia, España, en el programa doctoral integración de las tecnologías de la información en las organizaciones (ITIO). Departamento de Sistemas y Computación, Instituto Tecnológico de Durango, Blvd. Felipe Pescador 1830 Ote., Durango, Durango, MÉXICO. 34000. Tel.: (+52 618) 817 80 18. E-mail: doraglez@itdurango.edu.mx

Manuel Rodenes Adam

Doctor Ingeniero Industrial por la Universidad Politécnica de Valencia (UPV), España. Catedrático del Departamento de Organización de Empresas adscrito a la Escuela de Ingenieros de Telecomunicación de la UPV. Director del grupo de investigación ITIO. Director del Master Universitario en Consultoría ITIO. Departamento de Organización de Empresas, Universidad Politécnica de Valencia. Camino de Vera s/n, Valencia, ESPAÑA. 46021. Tel.: (+34) 963877682 E-mail mrodenes@doe.upv.es

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Published

2007-05-25

How to Cite

Bañales, D. L. G., & Adam, M. R. (2007). CRITICAL SUCCESS FACTORS IN THE SOFTWARE INDUSTRY AND THEIR RELATION WITH STRATEGIC BUSINESS ORIENTATION: AN EMPIRICAL-EXPLORATORY STUDY. Journal of Information Systems and Technology Management, 4(1), p. 47–70. Retrieved from https://jistem.tecsi.org/index.php/jistem/article/view/10.4301%252FS1807-17752007000100003

Issue

Vol. 4 No. 1 (2007)

Section

Articles

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