The Internet as Informational Source for MIS: The Processes of Captation and the Forms of Evaluation

Authors

  • Edson Crescitelli Universidade de São Paulo
  • Érica Custódia de Oliveira Universidade de São Paulo
  • Iná Futino Barreto Universidade de São Paulo

DOI:

https://doi.org/10.4301/s1807-17752006000300006

Abstract

This article discusses the use and the ways of assessment of the internet as a source of information due to the agility that this way has been providing to the Marketing Information System, which also shows to be fragile in terms of reliability of the available information The study consists of an exploratory research, which includes literature review and multiple case studies, and presents as its objective the understanding of how the internet is used in the processes of data source definition and evaluation in a company, from the user’s point of view. The results indicate that the internet is an important source of information, but there is little systematization in the information collection and the sources evaluation is based only on the users’ individual and practical knowledge

Author Biographies

Edson Crescitelli, Universidade de São Paulo

Professor-doutor – Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo; Fundação Instituto de Administração da Universidade de São Paulo; Pós-doutorando pela Chapman School of Business da Flórida International University.E-mail: edsonc@usp.br.

Érica Custódia de Oliveira, Universidade de São Paulo

Gerente de Mercado do Grupo Abril. Mestranda pela Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo. E-mail: ericacol@yahoo.com.br.

Iná Futino Barreto, Universidade de São Paulo

Auxiliar docente da Fundação Instituto de Administração da Universidade de São Paulo - MBA em Gestão Empresarial.Mestranda pela Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo.E-mail: inafb@usp.br.

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Published

2007-01-10

How to Cite

Crescitelli, E., Custódia de Oliveira, Érica, & Futino Barreto, I. (2007). The Internet as Informational Source for MIS: The Processes of Captation and the Forms of Evaluation. Journal of Information Systems and Technology Management, 3(3), p.347–370. https://doi.org/10.4301/s1807-17752006000300006

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Section

Articles