Benefits of Software-Oriented Architecture to Corporate Services: An Analysis of ABN AMRO Bank Experience in Brazil

Abstract

Software architecture is a major enabler in providing effective profits related to agility and efficiency in corporate information systems maintenance and evolution: a key factor in competitive environments. The benefits resulting from the adoption of software- oriented architecture (SOA) are demonstrated in this article through the analysis of a practical case of its implementation in the financial institution: ABN AMRO in Brazil. The case describes how the institution solved a traditional dilemma faced by financial institutions: the composition and integration of financial services delivered through software to different communications channels made available to clients.