From Idea to Blah! Understanding Mobile Services Development as Interactive Innovation

Authors

  • Eduardo Fontana
  • Carsten Sorensen

DOI:

https://doi.org/10.4301/s1807-17752005000200001

Abstract

Mobile communications are permeating virtually every aspect of our lives. The market is experiencing rapid improvements in technologies, while mobile operators are trying to figure out new ways their infrastructures can provide services to the customers. Furthermore, user-innovation with new ways of using these technologies generates powerful feedback loops back into the innovation processes. In this turbulent environment it is difficult to capture and conceptualize how newness comes about and what the main characteristics of innovation are. The aim of this paper is to illustrate how the concept of interactive innovation can be applied to explain the development of mobile services. This study adopts the perspective of the developer rather than the user. Moreover, through the social construction of technology lens, the concepts of sense-making and bricolage are applied to explain the innovation appropriation process during the mobile data value chain improvement process. One of the conclusions drawn is that in the rapidly changing and complex context of mobile services development, the traditional notion of ‘interactive innovation’ cannot fully explain this phenomenon that takes place.

Author Biographies

Eduardo Fontana

MSc in Analysis, Design and Management of Information Systems - London School of Economics and Political Science – UK; MSc in Production Engineering - Universidade Federal de Santa Catarina – Brazil. Email: eduardo.fontana-alumni@lse.ac.uk

Carsten Sorensen

PhD, Senior Lecture at the Department of Information Systems - London School of Economics and Political Science – UK. Email: c.sorensen@lse.ac.uk

Downloads

Published

2006-11-18

How to Cite

Fontana, E., & Sorensen, C. (2006). From Idea to Blah! Understanding Mobile Services Development as Interactive Innovation. Journal of Information Systems and Technology Management, 2(2), p. 101–120. https://doi.org/10.4301/s1807-17752005000200001

Issue

Vol. 2 No. 2 (2005)

Section

Articles

License

Terms and Conditions The articles are author's responsibility. The publisher allows the author(s) to hold the copyright without restrictions and to retain publishing rights without restrictions. When submitting an article to JISTEM, authors are responsible for acknowledge and list any conflict of interest and financial support that may have influenced on the research results. Authors are required to sign an official copyright form. CC licensing You are free to: Share — copy and redistribute the material in any medium or format Adapt — remix, transform, and build upon the material for any purpose, even commercially. The licensor cannot revoke these freedoms as long as you follow the license terms. Under the following terms: Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits. Notices: You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation. No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material. The aim of the Directory of Open Access Journals is to increase the visibility and ease of use of open access scientific and scholarly journals thereby promoting their increased usage and impact. The articles have free availability on the public internet, permitting any users to read, download, copy, distribute, print, search, or link to the full texts of these articles Creative Commons License http://creativecommons.org/licenses/by/4.0/ Al papers are licensed under a Creative Commons Attribution 4.0 International License. Journal's policy of screening for plagiarism: Plagiarism is strictly forbidden, and by submitting the article for publication the authors agree that the publishers have the legal right to take appropriate action against the authors, if plagiarism or fabricated information is discovered.